All orders will be processed and dispatched within 3 days of your order being made.

UK domestic deliveries are with DHL, Fedex or Royal Mail - and we do our best to achieve next day delivery (working business day) from the date of dispatch.

International delivery can vary depending on the option you choose. Express is best for a quicker delivery, safer delivery. Royal Mail can incurr some delays - please note we are unable to insure Royal Mail deliveries.

Please see our delivery policy for more details.

We aspire to look after our earth and for that reason we will only be using eco friendly packaging for our delivery. 

Aǹalemma is made out of thin quartz glass and is therefore very fragile. If it falls it will almost certainly break, so handle it with extreme care.
It is not necessary to expose the Aǹalemma to the sunlight but it is recommended. If you live in an area where the sun is abundant expose the Aǹalemma to direct sunlight (not through the window) for a couple of minutes every other week.

Take the Aǹalemma out of the case and immerse the tube in the room temperature water. If you are using a regular glass, swirl the Aǹalemma through the water for at least 15 seconds. If you are using a water jug of around 1 litre, swirl the Aǹalemma for at least 30-40 seconds.

After use, wipe off the water drops from the Aǹalemma (with a cloth or a paper towel) and put it back in its case.

You can use the ratios above to calculate the time of swirling for any larger or smaller quantity of water.

Note 1:The silver end cap is threaded to allow you to screw the metal case onto the end and thereby lengthen the wand for stirring into a deeper glass. As such, it can feel rough to the touch. This is a feature, not a manufacturing flaw.

Note 2: From the manufacturer regarding potential particles in the water: Particles in the water are the natural by product of the structuring process. When water becomes structured, minerals in water get clustered too. They show up as particles. It would be rather expensive to filter them out, and the filtering process itself might disrupt the structure, so we decided to leave it inside.